Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.We do not accept returns for customized products.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To return your product,
You should mail your product to: JENNY Lampeee,5125 Schaefer Ave,suite 104. (reference:330),Chino, CA 91710,6267574418
Other Country Customers
You should mail your product to: E3-901, Area 12, Kaiyin New City, Torch Development Zone, Zhongshan City, Guangdong Province, China,528400
Tel: (+86) 136 4040 0756
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.